Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lamrche.com (the “Site”).

 

1. WHAT INFORMATION DO WE COLLECT?

PERSONAL INFORMATION YOU DISCLOSE TO US

When you make a purchase or attempt to make a purchase through the Site, register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or when you contact us, we collect certain information that you voluntarily provide to us. This information may include: your name, shipping address, billing address, email address, phone number, and payment information (including credit and debit card numbers).

INFORMATION AUTOMATICALLY COLLECTED

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

2. HOW IS YOUR PERSONAL INFORMATION USED?

We process your personal information for a variety of reasons, depending on how you interact with our Site, including:

  • To fulfill and manage your orders, payments, returns, and exchanges made through the Site.
  • To deliver and facilitate delivery of services to you.
  • To respond to requests, user inquiries, and to offer support to you.
  • To send administrative information to you (such as details about our products and services, changes to our terms and policies, and other similar information.)
  • To facilitate account creation, authentication and manage user accounts.
  • To send you marketing and promotional communications, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
  • To deliver personalized content and advertising tailored to your interests, location, and more.
  • To keep the Site safe and secure, including fraud monitoring and prevention.
  • To identify usage trends so we can improve and optimize the Site.
  • To determine the effectiveness of our marketing and promotional campaigns.
  • To request feedback.

 

3. DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:

  • Ad Networks
  • Affiliate Marketing Programs
  • Cloud Computing Services
  • Data Analytics Services
  • Payment Processors
  • Order Fulfillment Service Providers
  • Retargeting Platforms
  • Sales & Marketing Tools
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers

Additionally, we may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

4. THIRD-PARTY WEBSITES

The Site may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications.

The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Site. You should review the policies of such third parties and contact them directly to respond to your questions.

 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may collect and access information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

6. SOCIAL LOGINS

Our Site may offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the relevant Site.

Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

 

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

The Site is primarily operated out of the United Kingdom however it also relies on global technologies and systems that are hosted in multiple countries. Our servers are mainly located in United Kingdom, European Economic Area, Canada, United States, and China. Please be aware that your information may be transferred to these geographic regions and also to other countries in order to fulfill the Site’s purpose and services to you.

 

8. HOW LONG DO WE KEEP YOUR INFORMATION?

When you place an order through the Site, we will maintain your personal information for our records unless and until you ask us to delete this information.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

9. IS YOUR INFORMATION SAFE?

Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.

 

10. DO WE COLLECT INFORMATION FROM MINORS?

By using the Site, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. LAMRCHÉ does not knowingly collect any personal information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

11. WHAT ARE YOUR PRIVACY RIGHTS?

In summary, we strive to adhere to the strictest and highest standards of global data privacy and digital regulations. As such, we grant all users with the rights over their data, with the ability to request transfer, editing and deletion of their data, as well as the ability to opt-out of certain data-processing practices.

GDPR RIGHTS

Every user of the Site, whether a European resident or not, is entitled to the following, as specified under EU’s General Data Protection Regulation (GDPR) and UK GDPR:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at hello@lamrche.com or refer to the guidance below:

  • Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us or updating your preferences.
  • Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us at hello@lemrche.com. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
  • If you would at any time like to review or change the information in your account or terminate your account, you can: Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
  • Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. To opt out of interest-based advertising by advertisers on our Site, visit http://www.aboutads.info/choices/.

CCPA RIGHTS

Under the California Consumer Privacy Act (CCPA), among other rights, California residents have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you would like to exercise any of these rights, please contact us at hello@lamrche.com.

 

12. DO-NOT-TRACK

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

 

13. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

14. HOW TO CONTACT US

For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you would like to request to review, update, or delete your personal information, please email us at hello@lamrche.com.